Getting started
How do I find a therapist?
Visit the therapist directory and compare areas of support, languages, fees, and session formats.
Learn more →Kindredly help center
A little help, right here.
Find answers about getting started, appointments, privacy, and staying safe.
6 answers found
Getting started
Do I need an account to browse?
You can explore public profiles without signing in. An account is required to request an appointment.
Learn more →Appointments
Does a temporary hold confirm my appointment?
No. A hold only reserves a time briefly. Payment and confirmation features are still under development.
Learn more →Appointments
Can I cancel an appointment?
Cancellation options depend on the appointment status. Visit your appointments page for available actions.
Learn more →Privacy
How does Kindredly handle my information?
Read our current privacy notice for the information we collect and how it is used. Avoid sharing clinical details in support messages.
Learn more →Safety
Can Kindredly help during a crisis?
Kindredly is not an emergency or crisis service. If you are in immediate danger, contact local emergency services or visit the nearest emergency department.
Learn more →Still have a question?
Signed-in members can submit a support request and follow up through their account. Please do not include sensitive medical information.
Contact support →